Privacy Policy
Privacy Policy – Sutta Karts
Last Updated: 14 October 2026
At Sutta Karts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from our online store.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, transaction details, and delivery preferences.
Payment Information: Payments are processed through third-party payment providers. We do not store your complete debit or credit card details unless explicitly stated.
Technical Information: IP address, browser type, device information, cookies, and website usage data.
2. How We Use Your Information
We use your information to:
Process and deliver orders.
Confirm purchases and provide order updates.
Respond to customer enquiries and support requests.
Improve our website, products, and shopping experience.
Prevent fraud, unauthorized transactions, and misuse of our services.
Comply with applicable legal and regulatory requirements.
Send promotional communications where permitted and, where required, with your consent.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, understand website traffic, improve functionality, and measure marketing performance. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
4. Sharing of Information
We do not sell your personal information. We may share relevant information with trusted third parties when necessary, including:
Payment gateways and payment processors.
Shipping and logistics partners.
Website hosting, analytics, and technical service providers.
Customer support and communication platforms.
Government authorities or law enforcement agencies when required by applicable law.
Such sharing is limited to what is reasonably necessary for the relevant purpose or legal obligation.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online system or electronic transmission can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, resolve disputes, maintain business records, and meet applicable legal requirements.
7. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent or opt out of promotional communications.
To exercise these rights, please contact us using the details provided below.
8. Age Restrictions
Sutta Karts is committed to complying with applicable age restrictions and laws governing smoking-related products. Certain products may only be available to individuals who meet the legally required minimum age. We may request age verification and refuse or cancel orders where legal requirements are not met.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their privacy policies before sharing personal information.
10. Children's Privacy
Our website and restricted products are not intended for individuals who are below the legally permitted age for the relevant products. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or legal requirements. Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Brand: Sutta Karts
Email: krishnasmokeshop@gmail.com
Phone: 97119 43242
Website: suttakarts.com
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, it will be obtained separately as applicable.